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This is now installer error. I woke up thinking about this. Checked a different store and they sell the same shock for the 4Runner. I then went out and retrieved the old shocks from the trash before they got hauled away in the am. Checked the coil spring platform and compared it to the one on the new one and I’ve got them upside down on the new ones. When installed properly, the spring platform slides over the height setting clip. Installed wrong, the spring platform sits on top of the height setting clip. The total difference in height is about 2”.So I’m pretty sure that Shock Surplus provided me the incorrect front shocks for the 2014 4Runner.
View attachment 98160View attachment 98161
You can see the difference in ride height:
Before:
View attachment 98162
After:
View attachment 98163
Got it corrected. Took me two hours.So I’m pretty sure that Shock Surplus provided me the incorrect front shocks for the 2014 4Runner.
View attachment 98160View attachment 98161
You can see the difference in ride height:
Before:
View attachment 98162
After:
View attachment 98163

They’re fine. Wife got it aligned after her follow-up with retina surgeon (eye tested 20/40 and should continue to improve). I drove it and the ride is very nice. No more looseness sound going over speed bumps.I would also check the collapsed and extended heights between the two. last thing you want is the new ones to be bottoming out one way or the other. I'm sure they just changed the design and it got a new part number
I went to retrieve them to measure distance. It was when I went to measure the newly installed shocks that I discovered the installer problem.Glad you caught the error before trash man got there.
I made it a habit- 100% of old parts sit a week before getting scrapped.