Can Malware/Spyware....etc.... prohibit a opitical drive from working? My DVD Drive on my XPS will not work and the Dell Service tech from overseas somewhere told me that it could cause a problem...never heard of anything like that before. They even ran a rogue Adware program called SpywareSTOP that found 703 issues....even said my adware programs were spyware. It took another tech to tell me to uninstall that program because it was rogue. But atleast they are sending me a new DVD drive.