DB2 possible shipping damage: need opinions.

[Burning oil]

Get a Paypal dispute filed. You can escilate to a claim later if needed. When you do make a claim you totally leave it up to Paypal to decide the outcome. If they see it was delivered via tracking # thats all they care about sometimes. So call them and explain your case before making a claim to see if there is photo evidence....ect you can provide/add to your case.

 

[WarWagon]

so I dont have a paypal claim open yet, just a e-bay claim. surely the e-bay claim will cover it, right? or should I fire up a paypal claim?

You have almost waited too long for PayPal! They could have frozen his funds until the dispute was settled if you did this first thing!

 

[GM Guy]

no response for a few days, so I finally hit the escalate button and e-bay will make the final judgement.

now I feel bad, apparently the claim has never been changed from when I opened it way back when, and now I guess e-bay wants him to give a full refund and is asking for proof of a full refund. So I bet he will be very happy.

when I escalated it, I put in the details box, I just wanted the last 55 bucks, plus maybe another 45 for my time and trouble, but would be ok with the 55, and said that I had gotten the USPS insurance check, but apparently they are ignoring that little addition and are going after him for the full amount, per the demands I made when I first opened the case way before I got the USPS check.

so now, they are looking into that and the case is on hold till the 16th.

 

[GM Guy]

also, from what I see on paypal, if it is an e-bay purchase they send you to the ebay resolution center, so is it one in the same?

I cant see how I can open a paypal claim without denying that I bought it on ebay.

 

[WarWagon]

Let ebay take it from here. Next time the SOB will insure it for enough and pack it well. So enjoy the guilt rather than feel bad. After the time you put into this nothing to feel...

 

[GM Guy]

I escalated the case, and e-bay came through.

here is how it went.

end of april, bought pump, 255 bucks.

showed up, broke, contacted him, ended up opening a claim.

he told me he had no horse in this race, and I was on my own, so I open a USPS claim

I got the max insured amount, 200 bucks, plus the 15.40 of postage and insurance, so got 215.40 of my purchase refunded.

I asked him for the remaining balance nicely, he quit talking to me, etc. so I escalated the case. in the requests/ comments box, I told ebay that I had received a payment from USPS for 200, and I wanted the last 55. I was concerned, as the original case I opened wanted the whole 255 back, so I was worried they would pull the whole 255 from his account. case finally settled today, and I got 55 dollars in my paypal account from the guy, surely forced by e-bay. so now, 55 dollars.

so the grand refund total for the 255 dollar IP is: $270.40
I feel bad fudging and telling e-bay I only got 200, rather than 215.40, but figured with my time wasted and trouble I can have the 15.40, and am glad they didnt rip the other guys guts out for 255, and did as I asked in the comments box, and only took 55 bucks from him, so I fell all is fair, and we all got what we should deserved, no more, no less.



now: what should I do for feedback? should I tear him apart, leave a moderate rating, or kill him with kindness and give him a 5 star rating and put "you are welcome" in the comment box.


pretty glad this thing turned out like it did, thanks for all the advice and support everyone, it was much appreciated!

 

[Will L.]

Give an honest reply. If someone handles things well, say it. If they don't handle things well, say it. Honesty is always the best possible response (depending on how hard your wife can kick, that is, in the new ugly dress).

 

[Husker6.5]

That's like the walking on thin ice when she asks, "Does this dress make me look fat?" No matter how you answer, you're screwed either way (or not screwed, as the case may be!)!

 

[Husker6.5]

But seriously, I agree with Will L, leave honest feedback and comments. People DO check those things and I know I do check to see what others have said and rated if the seller I'm dealing with has very few transactions. Better to err on the side of honesty, than to possibly contribute to some other person's future misfortune dealing with this seller by leaving a too rosy rating.

 

[GM Guy]

So I am thinking communication and shipping get 1 star and the rest 5 stars? sounds about accurate to me.

 

[Husker6.5]

Plus narrative comment, like "Reluctant to make good on shipping damages due to his error".