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MARVEL MYSTERY OIL anyone run it in their truck?

buddy said:
Engine bearings never see 100,000rpm and have an abundance of oil to cool them typically, as well as water, compared to the turbo sitting on the hot manifold.
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The att turbo never gets anywheres close to 100,000 rpm .... not with that huge lazy housing.
 
No need to be counterproductive, there is no doubt that the turbo spins at least 20 times faster than the engine. Thats the point, doesnt matter if its 60,000, 80,000 or 100,000 rpm.
 
Just as an aside... Anyone besides me seeing the irony in mystery damage to a turbo on an engine using Mystery Oil?
 
Bernie said:
Just as an aside... Anyone besides me seeing the irony in mystery damage to a turbo on an engine using Mystery Oil?
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No mystery, complete and I mean complete failure of any brass or bronze bearing with discoloration of the bearing on any surface that was exposed to oil. I warrantied it but won't again. I have no reason to believe the customer withheld any information. Other turbo failed as well, simple reasoning two failures on same truck, no problem mechanically with the turbo. I don't know the truck so I cant say, only variable is the oil additive. Would other companies have warrantied the turbo for oil failure if there was no apparent mechanical issue? I can't say, would other companies have been able to rebuild the item and would they be able to do it in a turn around time of one week from customer back to the customer? Not sure but I did, and I ate the turbo price to start with. I am sure there are others that would have rushed to do that. LOL RIGHT
 
Slim Shady said:
No mystery, complete and I mean complete failure of any brass or bronze bearing with discoloration of the bearing on any surface that was exposed to oil. I warrantied it but won't again. I have no reason to believe the customer withheld any information. Other turbo failed as well, simple reasoning two failures on same truck, no problem mechanically with the turbo. I don't know the truck so I cant say, only variable is the oil additive. Would other companies have warrantied the turbo for oil failure if there was no apparent mechanical issue? I can't say, would other companies have been able to rebuild the item and would they be able to do it in a turn around time of one week from customer back to the customer? Not sure but I did, and I ate the turbo price to start with. I am sure there are others that would have rushed to do that. LOL RIGHT
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Whoa Slim... I wasn't getting on you. Hell, I think you've gone "above and beyond" in this matter, and that's the truth. I just thought it ironic that the cause of the bearing failure was something of a mystery, and that Mystery Oil was involved.
 
Bernie said:
Whoa Slim... I wasn't getting on you. Hell, I think you've gone "above and beyond" in this matter, and that's the truth. I just thought it ironic that the cause of the bearing failure was something of a mystery, and that Mystery Oil was involved.
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I wasn't getting on you (sorry if it came across that way) just kind of recapping why I though it was Marvel Mystery oil and maybe nothing else. No harm friend. It is IRONIC that the Mystery Oil caused this mystery.
 
Bernie said:
Just as an aside... Anyone besides me seeing the irony in mystery damage to a turbo on an engine using Mystery Oil?
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I got a good laugh out of that. I am glad others can see humor in this. If he hasn't named his truck I suggest Mystery Machine... (better than Misery Machine.) :hihi:

It is rough to replace something purely for customer service. I don't think most would have given MMO use a second thought. (or other additives painted on their favorite race car etc.)

I just hope he can get his truck up and running.
 
Slim Shady said:
No mystery, complete and I mean complete failure of any brass or bronze bearing with discoloration of the bearing on any surface that was exposed to oil. I warrantied it but won't again. I have no reason to believe the customer withheld any information. Other turbo failed as well, simple reasoning two failures on same truck, no problem mechanically with the turbo. I don't know the truck so I cant say, only variable is the oil additive. Would other companies have warrantied the turbo for oil failure if there was no apparent mechanical issue? I can't say, would other companies have been able to rebuild the item and would they be able to do it in a turn around time of one week from customer back to the customer? Not sure but I did, and I ate the turbo price to start with. I am sure there are others that would have rushed to do that. LOL RIGHT
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I very much doubt it.

I think you did more than was required,you can't be held responsible for lack of lubrication after the turbo is bolted on by a customer.
If i was you i would tag any out going turbo with a note to prelube(fill the oil inlet with clean motor oil and spin he turbo by hand,then fill again before attaching the oil tube)

my 2c
 
I think airing out those kinds of thoughts can be akward and they come off defensive. Some of the details best left to the business side, and that goes for customers too of course. Good to hear the facts though, to understand these kind of failure modes.
 
buddy said:
I think airing out those kinds of thoughts can be akward and they come off defensive. Some of the details best left to the business side, and that goes for customers too of course. Good to hear the facts though, to understand these kind of failure modes.
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Yep, awkward, but sometimes necessary, sometimes. YIN and YANG. got to have both.
 
Good on you Slim, personally I think I would of probably refunded the money and not sent out a third unit and called it a day.

Perhaps the adage third time lucky will ring true.

Cheers
Nobby
 
I told him I would check the lines and as a insurance replace his feed line to the turbo. More than one have gotten a flap on the inside restricting oil flow. Yep more than one. The only other thing that was more odd was the stone in the turbo housing I found in 6.5l's housing, removed it and sent it back to him. That housing made 260.5 hp and some 397 plus foot pounds of tourque. Just never know some things remain a mystery and you just have to marvel at the wonder of it all. Pun intended. Yeah I know cheap cheap, keep my day job. LOL
 
Dennis, you have gone above and beyond.

The detractors have their own agenda IMO.

I towed a big load recently, I'm quite pleased with the turbo.
 
I'm not casting aspersions on your customer, but there ARE people that take unfair advantage of warranties, insurance, and return policies.

I have an uncle that doesn't own a tie; he goes to Sears and buys one the day he needs one, returning it after the event. My brother in law's entire family regularly "borrows" things from major chain stores and return them after they use them.

I and MY immediate family don't do that, and we have stuff that broke or didn't work right, that we should have returned but didn't.

You've gone above the call of duty on this one, IMHO.



"A sensible man knows you can't please everybody. A wise man knows you can't please anybody."

-- Richard Needham
 
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