02 - 05 Chevrolet / GMC / Cadillac All Full Size Trucks and Utilities Clicking Noise from IPC or Gauge Needle Sticking - kw click tick speed speedometer oil temperature tachometer cluster motor panel #PIT3327B - (Feb 4, 2005)
02 - 05 Chevrolet/GMC/Cadillac All Full Size Trucks and Utilities Clicking Noise from IPC or Gauge Needle Sticking
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The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in the PI.
Condition/Concern:
Some customers may comment on a clicking noise coming from the I/P cluster or gauge needle sticking.
Recommendation/Instructions:
Root cause appears to be the stepper motor in the cluster. Due to the magnitude of this concern, certain I/P clusters are now on back- order and the electronic service centers cannot meet the demand for new/or remanufactured clusters. Enhancements have been made to the stepper motors and I/P clusters. The supplier has made available a significant number of replacement clusters to address the back order condition. These clusters include improvements to internal rotors and a new motor design which will address concerns with noise and gages. The Electronic Service Centers ( ESC ) should be able to address dealer orders going forward as a result of better communication with the supplier.
Note: Until back order situation is completely resolved, most replacement clusters will be 2005 model year part numbers and these clusters must be reprogrammed, using a VCI from Techline 800-828-6860 IF USED in a 2003 model year vehicle.
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Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
Models:
( (02-05 Chevrolet All Full Size Trucks and Utilities) and (02-05 GMC All Full Size Trucks and Utilities) and (02-05 Cadillac All Full Size Utilities)